Fidelity Debt Solutions

Fidelity Debt Solutions, based in San Diego California, offers debt settlement services for credit cards, unsecured loans and lines of credit, auto debt and medical debt. The Company was founded in 2004 and also operates as the Aaron Mortgage Group.

Since its inception, the company has received 14 consumer complaints filed with the BBB. The complaints have involved the following:

5 complaints for Service Issues
4 complaints for Billing or Collection Issues
2 complaints for customer services issues
1 complaint for contract disputes
1 complaint for refund Or exchange issues
1 complaint for selling practices

Of these 14 complaints, 5 were resolved with the consumer. In addition to the complaints filed with the BBB, the company has recieved several complaints on ComplaintsBoard.com that involved service and billing issues. If you are considering working with this company, please do your research beforehand.

Fidelity Debt Solutions

Aaron Mortgage Group Inc
591 Camino De La Reina #305
San Diego, CA 92108

TJ Belfanti, Vice President
Phone Number: (888) 241-2416
Fax Number: (866) 996-0995

Consumers Beware: Nationwide Asset Services

Nationwide Asset Services, based in Phoenix Arizona, has received a total of 53 complaints with the Better Business Bureau over the past 36 months. Founded in 2001, consumer complaints have included billing or collection issues, contract disputes, problems with refunds and overall inferior customer service.

In defense of Nationwide Asset, all of their complaints with the BBB have been resolved. However, if you are considering working with this company you should take a moment to address these past issues with them to make sure they have improved their service.

Nationwide Asset Services, Inc.
1990 W. Camelback Road Suite 215
Phoenix, AZ 85015
Phone: (888) 837-2930
Contact: Karen Bradley - Customer Service Manager

Have you worked with Nationwide Asset Services? What was your experience?

Consumers Beware: American Freedom Financial

American Freedom Financial, based in Anaheim California and started in December of 2008, has received complaints from the Better Business Bureau regarding unauthorized credit card charges to consumers.
In addition, consumers claim to have been confused about the actual services offered.

The complaints assert that customers were wrongly charged fees even after deciding not to work with the company or after canceling existing contracts. However, according to the BBB, American Freedom has refunded each customer that filed a complaint.

Click here to read one person's experience with this company.

American Freedom Financial
2401 East Katella Avenue, Suite 200
Anaheim, CA 92806
Phone: (714) 941-5600
Fax: (877) 513-7872
Aaron Mcathy - President

Have you worked with American Freedom Financial? What was your experience?

Consumers Beware: Freedom Debt Relief

This is the first post in Debtsquared's new series covering the worst and best Debt Negotiation firms in the US.

The first of the worst featured is California-based Freedom Debt Relief, headquartered in San Mateo.

According to the BBB, Freedom Debt has received 182 consumer complaints in the past 36 months.

The complaints include the following:

6 regarding Advertising Issues
22 regarding Billing or Collection Issues
45 regarding Contract Issues
30 regarding Customer Service Issues
1 regarding Delivery Issues
20 regarding Refund or Exchange Issues
21 regarding Sales Practice Issues
28 regarding Service Issues

The California Corporations Commissions filed a desist and refrain order against the CEO and Co-CEO of the company in 2008 for not operating with a license and for being in violation of that law included overcharging consumers.

The San Mateo County District Attorney's Office also filed a complaint against the company in 2008 alleging that Freedom Debt made untrue or misleading statements and omission of material facts to consumers.

If are considering working with Freedom Debt, please take a moment to do further due diligence and ensure that this company has resolved their numerous consumer complaint issues.

Freedom Debt Relief
1875 S Grant St Ste 400
San Mateo, CA 94402-2676
Phone: (650) 571-0961
Principal: Mr. Andrew Housser, CO-CEO

Additional DBA Names: Freedom Financial Network, LLC
Debt America
Debt Resolution Partners
Freedom Debt Relief USA
Century Negotiation

Have you worked with Freedom Debt Relief? What was your experience?